THE TEN COMMANDMENTS OF HUMAN RELATIONS

Building relationships

1. Speak to people. There is nothing as nice as a cheerful word of greeting.
2. Smile at people. It takes seventy-two muscles to frown, and only fourteen to smile.
3. Call people by name. The sweetest music to most men’s ears is the sound of their own name.
4. Be friendly and helpful. If you would have friends, be friendly.
5. Be cordial. Speak and act as if everything you do is genuinely a pleasure; make it a pleasure to do so.
6. Be genuinely interested in people. You can like almost anybody if you try.
7. Be generous with praise—cautious with criticism.
8. Be considerate with the feelings of others. Walk a mile in their shoes; their pain is real, though it may seem trivial to you..
9. Be alert to give service. What counts most in life is what we do for others.
10. Add to this a good sense of humor; a big dose of patience, and plenty of humility, and you will be rewarded many-fold.
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